Privacy Policy

Effective Date: July 30, 2025

Last Updated: July 30, 2025

Open Planner (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform, open-planner.com (the “Site”), and related services (the “Service”).

1. Definitions

  • Personal Information means any information that identifies, relates to, or could reasonably be linked with an individual.
  • Services refers to our platform, tools, features, and associated content provided via open-planner.com.
  • Institution refers to a university or academic organization providing access to Open Planner through a license agreement.

2. Information We Collect

We collect the following types of information:

Information You Provide to Us:

  • Email address
  • Username
  • Password (stored securely using encryption/hashing)
  • Phone number (optional)
  • Payment information (processed via a PCI-compliant third-party processor)
  • Uploaded documents, such as class syllabi or notes

Information Collected Automatically:

  • Device type and browser information
  • IP address
  • Date/time of access
  • Usage logs and activity on the Site

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide, personalize, and improve our services
  • Communicate with you regarding your account, updates, or support
  • Send transactional or essential service-related communications
  • Process payments and prevent fraud
  • Conduct analytics and develop new features
  • Comply with applicable legal requirements

4. Legal Basis for Processing (for International Users)

If you reside in the European Economic Area (EEA) or similar jurisdictions, our legal bases for collecting and processing your data include:

  • Your consent
  • Contractual necessity
  • Compliance with legal obligations
  • Our legitimate interests, such as improving the Service or ensuring security

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Service Providers: Including payment processors, cloud storage, and analytics vendors. These third parties are contractually required to protect your data.
  • Institutional Partners: If you are using Open Planner through a university, we may share aggregated usage data or user-specific data as permitted by agreement.
  • Legal Authorities: To comply with a legal obligation, court order, or law enforcement request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets. We will ensure continued protection of your data in such an event.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. Passwords are securely hashed, and payment data is handled exclusively by secure, PCI-compliant third-party services.

7. Data Retention

We retain your information only as long as needed:

  • Personal data is stored while your account remains active.
  • Inactive accounts may be archived or deleted after 12 months of inactivity.
  • Aggregated or anonymized data may be retained for analytics and service improvement.
  • You may request deletion at any time (see Section 9).

8. Your Privacy Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct or update your data
  • Request deletion of your account and associated data
  • Withdraw consent or object to processing
  • Opt out of non-essential emails

To exercise these rights, please contact us at admin@open-planner.com.

9. Children’s Privacy

Our services are not intended for users under age 13. We do not knowingly collect personal information from children. If we discover we have received such information, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for authentication, user experience, and analytics. You may manage cookies via your browser settings. Some features may not function properly if cookies are disabled.

11. Third-Party Links

Our Site may contain links to third-party websites or tools (e.g., calendar integrations). We are not responsible for the privacy practices or content of those external platforms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or through the Service. Continued use after an update indicates your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

Open Planner Email: admin@open-planner.com
Address: 1104 Sabine St, Austin, Texas 78701